OSF Saint Francis Medical Center -
Emergency Department FAQs

 

 

Trauma

OSF Saint Francis Medical Center - Emergency Department Map

Download Map

 

What is the route to get to trauma?

Upon arrival into the EMS entrance, you will go to your immediate left to the trauma hallway.

Where should we go if there is no room available for the patient?

This will depend upon the acuity of your patient.

Critical patients may need to be seen and treated in the trauma rooms while non-critical patients can go to Triage. You will find which location you are going to on the monitor mounted in the EMS entryway.

 

Does the monitor tech have the ability to let ambulances in the trauma door also?

The monitor tech can unlock the doors to the trauma hallway and the entire Emergency Department.

 

Do we have the capability for negative air pressure in the new ED?

We have the ability to utilize negative air pressure in 2 rooms in each pod and both trauma rooms. There is also the capability to make Pod 1 totally negative air flow.

 

How do I access or find it?

How will EMS access patient rooms?

You will enter the patient's room from the outside of the pod. As you enter the

Emergency Department you will see which room you have been assigned by viewing the EMS track board. ED Staff will be waiting for you and have the door open so that you may enter the patient's room from the outside of the pod.

 

How do I access the rest of the medical center? Is EMS getting prox badges to access the rest of the hospital?

EMS can get a temporary prox badge at the Monitor Tech Desk to access various areas of the hospital. These badges will access the following:

  • 3 doors on back side of testing center
  • Cath Lab Core

 

Which elevators should EMS use?

EMS will always take the patient elevators.

 

How will EMS staff return to the patient rooms if they have to go outside and then come back in?

Enter through the inside of the pod.

 

Where is the EMS lounge located?

When you enter the ambulance entrance and turn right, the EMS lounge is the last door on the right.

 

Security

Is there going to be a keypad outside the ambulance entrance?

Yes, there will be a keypad outside the ambulance entrance. It will be installed on August 4th prior to the Milestone ED opening. To request the keypad code please contact Dave Klings at (309) 655-3756.

 

Does the monitor tech have the ability to let ambulances in the trauma door also?

The monitor tech can unlock the doors to the trauma hallway and the entire Emergency Department.

 

Will there be additional security for G5W, etc.?

The department offers many new security features:

  • Additional locked down areas throughout the department, resulting in a more secure department
  • Security guards mobile throughout the department
  • Dedicated EMS entrance to the trauma hallway
  • No family access to trauma rooms
  • Family waiting room for trauma patients is at triage
  • Prox badge entrance to staff work areas
  • Key card access to patient room door to be used by 2 family members for each patient.

 

Documentation

Where will EMS do their documentation?

All documentation will be completed in the EMS Lounge.

 

Supplies / Medicine

Where is the back board storage area?

We will be storing the back boards in high quality lockers outside the front of the Emergency Department. This may not be implemented the day the Emergency Department opens. Until the lockers have been installed, the Disaster Storage space in the old Emergency Department will be used for back boards.

 

Where do we get our meds refilled?

Medications can be filled with an RN at the pyxis machine in the center of the pod or at the Satellite Pharmacy.

 

Where will EMS access linens and other non-drug supplies?

These items will be located in the EMS lounge. .

 

Amenities

Where will we get tokens for soda?

The Monitor Tech, located at the desk right inside the ambulance entrance, will have the soda tokens.

 

Other FAQs

Do we have the capability for negative air pressure in the new ED?

We have the ability to utilize negative air pressure in 2 rooms in each pod and both trauma rooms. There is also the capability to make Pod 1 totally negative air flow.

 

Where will I get a fact sheet?

Registration staff will be available in each pod to provide fact sheets.